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Serbian
Journal of Management
2017,
vol. 12, iss. 2, pp. 293-304
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The
Serbian quality infrastructure as viewed by the quality managers
Abstract
Globalization
of the modern society as well as the increased consumer awareness have
led to the situation where every country in the world has growing needs
for a reliable Quality Infrastructure (QI). In this context, the paper
highlights the importance of the development of Quality Infrastructure
in Serbia in terms of institutional connectivity and legal regulation
within the country. Operationally, the paper aims at examining the
quality managers’ opinions about current situation of QI in Serbia,
with the special emphasis on the National Quality Infrastructure (NQI)
issues. Additionally, the article presents all governmental and other
relevant organizations that may contribute to the development of QI
model in Serbia as well as in the whole region, in economical, business
and governmental surroundings. The results indicate that although NQI
institutions are well established and regulated by the legislation of
Republic of Serbia, there is still a room for improvement.
This Work is licensed under a Creative Commons Attribution 4.0 License.
Keywords
quality
infrastructure;
quality managers; Serbia |
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